Effective date: October 13, 2026
Our messaging programs
Broom The Room, LLC and its affiliated entities (together, Broom The Room) offer text messages about cleaning inquiries and services and, separately, promotional text messages. These SMS Terms describe those programs. Contact hello@broomtheroom.com or (720) 599-6259 for assistance.
Service messages may include quote follow-up, scheduling, appointment reminders, booking updates and cleaning-service support. Promotional messages may include special offers, savings and other marketing. Messages may be sent using automated technology.
Your choice to receive texts
You choose whether to enroll in service messages, promotional messages, both or neither. Website choices start unchecked. Consent is optional and is not a condition of purchasing services or requesting a quote. Accepting the Terms of Service or acknowledging the Privacy Policy does not grant text-message consent.
By selecting a text option and submitting the form, you authorize Broom The Room to send the selected type of text message to the number you provide. You confirm that you are at least 18 years old and authorized to receive messages at that number. Promotional enrollment requires its own affirmative written or electronic consent.
Calling us does not automatically enroll you in texts. If you request service texts during a call, we explain the program and record your permission before starting it. Permission for service messages does not authorize promotional messages. Completing the property step of a quote form does not create a second enrollment.
Frequency, charges and availability
Message frequency varies with your inquiry, appointments and selected program. Message and data rates may apply under your mobile plan. Delivery depends on your carrier and network and is not guaranteed. Carriers are not responsible for delayed or undelivered messages. Text messages are not an emergency service.
Stopping messages and getting help
Reply STOP to stop texts. We also honor clear requests to stop made by email, phone or other reasonable means. We apply a general request to stop texts across our service and promotional messaging. You may receive one non-promotional confirmation of your opt-out; no further program messages will be sent unless you provide fresh consent.
Reply HELP for assistance or contact hello@broomtheroom.com or (720) 599-6259. If a reply does not work, use phone or email. Asking for help does not enroll you in marketing. To rejoin, contact us and complete the relevant consent process; a later inquiry or booking does not automatically reverse your opt-out.
Stopping texts does not cancel or change a cleaning appointment. Please contact us separately for scheduling requests. We can use permitted non-text channels to discuss an existing inquiry or booking.
Your phone number and privacy
Tell us if your number changes or is reassigned so we can update your preferences. Do not use another person’s number without authorization. Avoid sending payment-card details, alarm codes or other sensitive information by text.
Our Privacy Policy at Privacy Policy explains how we use your information. SMS opt-in information and consent records are not sold or shared with third parties or affiliates for their own marketing. Providers may process this information to operate the messaging program for us, subject to applicable restrictions.
Our Terms of Service
These SMS Terms apply together with our Terms of Service at Terms of Service, including its dispute resolution and governing law sections. On text-message consent and opt-outs, these SMS Terms control. On any other subject, if these SMS Terms conflict with the Terms of Service, the Terms of Service control.
Changes to these terms
We may update these terms and post the revised version with its effective date. A change to these terms will not enroll you in a different message category or override an opt-out. We will obtain additional consent where required.